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Change of circumstances Web/Self-Serve

Report a change of address

If you are the person completing this form and are in receipt of Housing Benefit and/or Council Tax Reduction (formally known as Council Tax Benefit) from Rushcliffe Borough Council, please use the Change of Address form.

For everyone else, please use this form to report to us details of any persons or companies who have, or will be permanently moving out of a property. If your move is temporary, please telephone our Revenues team on 0115 981 9911 for advice on completing this form.

This form can also be used to inform us that someone has passed away. In order to register a death however you will need to inform the Registrar at Nottinghamshire County Council. You can find out more about how to do this by visiting the Nottinghamshire Registry Service webpage.

Details will be passed to our Elections team for information purposes only. If you are moving to a new domestic address and wish to register to vote you will need to complete the GOV.UK online registration form. Details of how to find this form will be available at the end of this form. You are not registering to vote by completing the Rushcliffe Change of address online form.

We will use the information you supply to update council tax, benefits, business rates, waste management, garden waste, council invoices, or in connection with other services provided by the Council to you.

If you are currently paying both domestic business rates and council tax for the same property (for example, a pub) you will need to complete this form twice, once for each billing number.

During your completion of this online form, you will need:

  • Either a reference number for Council Tax or Business Rates, or alternately the address for the property in question

  • Names of the persons leaving or deceased and those that still live there

  • Dates for the changes

  • Your details

  • The owner, landlord or agents name and address

  • A forwarding address.

If you have any questions when completing the form, please do not hesitate in contacting Customer services on 0115 981 9911.

Please note, questions marked with an * (asterisk) are mandatory.

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