Change of circumstances Web/Self-Serve

If you are the person completing this form and are in receipt of Housing Benefit and/or Council Tax Reduction (formally known as Council Tax Benefit) from Rushcliffe Borough Council, please click here to complete the appropriate form.




For everyone else, please use this form to report to us details of any persons or companies who have, or will be permanently moving out of a property. If your move is temporary, please telephone our Revenues team on 0115 981 9911 ext 706 for advice on completing this form.

This form can also be used to inform us that someone has passed away. In order to register a death however you will need to inform the Registrar at Nottinghamshire County Council. You can find out more about how to do this by clicking here

Details will be passed to our Elections team for information purposes only. If you are moving to a new domestic address and wish to register to vote you will need to complete the GOV.UK online registration form. Details of how to find this form will be available at the end of this form. You are not registering to vote by completing the Rushcliffe Change of address online form.

We will use the information you supply to update council tax, benefits, business rates, waste management, garden waste, council invoices, or in connection with other services provided by the Council to you.

If you are currently paying both domestic business rates and council tax for the same property (e.g a pub) you will need to complete this form twice, once for each billing number.

During your completion of this online form, you will need:


  • Either a reference number for Council Tax or Business Rates, or alternately the address for the property in question

  • Names of the persons leaving or deceased and those that still live there

  • Dates for the changes

  • Your details

  • The owner, landlord or agent’s name and address

  • A forwarding address.



If you have any questions when completing the form, please do not hesitate in contacting Customer services on 0115 981 9911.

Please note, questions marked with an * (asterisk) are mandatory.

Are you reporting a death at a domestic address?
    More Help

Are you reporting a change affecting a property that is charged Business Rates within Rushcliffe?
    More Help

Proceed by clicking Next below  

blank